RETIRE YOUR RIDE PROGRAM PRIVACY POLICY

The Retire Your Ride program (“RYR” or the “Program”) is Canada’s national vehicle scrappage program. RYR is coordinated by the Clean Air Foundation (“CAF”) with financial support from the Government of Canada. Through RYR, members of the public are encouraged to retire their 1995 model year and older motor vehicles for environmentally responsible recycling; in return for recycling their vehicles, Program participants (“Participants”) receive various incentives and premiums. Although CAF is the national coordinator of the program, the actual functions of the Program are provided across the country through a network of different organizations with different functions: provincial administrators (“Provincial Administrators”) coordinate the delivery of the RYR program in the various provinces and territories and distribute incentives to Participants; call centres (“Call Centres”) are the main points of telephone contact directly with Participants in the Program; vehicle recyclers (“Recyclers”) will retrieve and recycle Participants’ vehicles; incentive providers (“Incentive Providers”) furnish the incentives which are given to Participants; and depending on the province, charitable organizations (“Charities”) may receive a charitable donation and provide a charitable receipt based on the value of donated vehicles. Provincial Administrators and Call Centres are the same organizations in certain provinces. Collectively, these organizations are referred to as the “RYR Network” or “We”. A current list of the organizations in the RYR Network is available online at www.retireyourride.ca. A written copy may also be obtained by contacting the RYR Privacy Officer at the address or telephone number given in this Privacy Policy. Each organization in the RYR Network recognizes the importance of privacy and is committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that is collected from you by RYR and the various organizations within the RYR Network, how RYR Network organizations manage that personal information, and how that personal information is used. Each organization within the RYR Network is responsible for the personal information that that organization collects, and stores and uses. To ensure accountability and ease of access in this regard, the organizations in the RYR Network have designated a single Privacy Officer to oversee compliance by the RYR Network with this Privacy Policy. The contact information for our Privacy Officer may be found towards the end of this Privacy Policy. Although you will encounter different specific organizations within the RYR Network as a Participant in the program, all organizations are required to act in accordance with this Privacy Policy, and your personal information will never be used or disclosed in a way not described in this Privacy Policy. 1. Contact with the RYR Network Participants in the Program will deal with different organizations in the RYR Network. This section of the Privacy Policy describes the different organizations that Particpants will encounter. The first contact with the program will either be with a Call Centre by telephone or in writing, or with CAF on the Program’s website. Each province and territory has one Call Centre servicing it; you may find the Call Centre for your province on the list of RYR Network organizations as described above. After you sign up for the Program through CAF or your provincial Call Centre, your vehicle will be assigned to a Recycler for retrieval and recycling. There are typically a large number of Recyclers operating in each province but one since Recycler will be assigned by your provincial Call Centre to collect and process your vehicle After your vehicle is recycled, your will receive your chosen incentive(s), either from the Provincial Administrator for your province, or your Provincial Call Centre, or directly from the Incentive Provider. Your provincial Call Centre will advise you which Incentive Provider will be providing your incentive. In addition, if Charities are part of the Program in your province, you may receive a charitable receipt, either from your chosen Charity directly, or from the Provincial Administrator, or from your province’s Call Centre. Your provincial Call Centre will advise you which Charity, if applicable, will be providing your charitable receipt. 2. What is Personal Information? For the purposes of this Privacy Policy, personal information is any information about an individual that allows that individual to be identified. Personal information does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual). 3. Why Do We Collect Personal Information? Personal information is collected for the RYR program first and foremost to enable the RYR Recyclers to retrieve and recycle the vehicle which you wish to retire, and to provide you with the incentives which you are entitled to as a Participant in the Program. We also collect personal information to monitor the progress, reach and effectiveness of the RYR program, to further its public outreach, engagement, and education commitments, as well as to establish, maintain and manage our relationship with you. Some information is collected to satisfy the requirements of the Canada Revenue Agency (“CRA”) and/or, for Participants in the province of Québec, Revenu Québec.. 4. What Personal Information do we collect? We collect and maintain different types of personal information about individuals with whom we interact which is relevant for purposes that a reasonable person would consider appropriate and necessary for the relationship between a donor to and participant in an environmental program, and the providers and administrators of the program. This may include some or all of the following:

Contact and identification information, such as your name, address, telephone number, fax number, and e-mail address;
Information regarding the make, model and vehicle information number (VIN) of the vehicle which is to be recycled, as well as vehicle insurance and provincial registration information;
Name of spouse or partner if participation in the program is joint;
As much of our communication is in either English or French, not bilingual, we also collect your preferred language;
Product- and service-related information concerning the incentives or rewards you have elected to receive;
Other personal information to be used for purposes that a reasonable person would consider appropriate and necessary to provide a vehicle scrappage program.

5. How do we collect your Personal Information? RYR Network organizations collect your personal information directly from you in a number of ways. Most of your personal information will be collected at the time you register for the Program. There are two ways to register and therefore two ways in which your personal information will be collected: over the internet through the Program’s website which is maintained by CAF, or by contacting a Call Centre by telephone or in writing. If you register through the Program’s website, you will provide your personal information to CAF through the web form on the Program website. If you contact the Call Centre for your province or territory, you will provide your personal information to that Call Centre via telephone or in writing. In addition, the Recycler which is assigned to retrieve and recycle your vehicle will collect some personal information to confirm your identity and the identity of the vehicle which is being collected. No RYR Network organization will collect personal information about you from an entity outside the RYR Network without your consent. If you do give such consent, the source of such personal information will be indicated in your file. By registering as a Participant in the Program, you are giving your consent to RYR Network organizations collecting personal information regarding you or your vehicle from vehicle registries and personal property security and liens registries. RYR Network organizations may also collect your personal information without your knowledge or consent where we are permitted or required to do so by law. 6. How do we Use Your Personal Information? RYR Network organizations will not, without your consent, use your personal information for any purpose other than as described in this Privacy Policy, except where permitted or required by applicable law or regulatory requirements. Recyclers will use your personal information to enable them to retrieve and recycle retired vehicles. Incentive Providers will use your personal information to provide you with the incentives or rewards you are entitled to. If Charities are involved in the RYR program in your province, Charities will use your personal information to provide you with a charitable receipt based on the recycled value of your vehicle. CAF, Call Centres and Provincial Administrators will use your personal information to facilitate the other aspects of your participation in the RYR program, to respond to requests for information and to periodically keep you informed and up to date on RYR program activities and other programs conducted by RYR Network organizations In addition, CAF, the Provincial Administrator and Call Centre for your province, and the Incentive Providers, Charities and the Recycler with which you have had direct contact as a Participant in the Program may use your personal information to send you updates, newsletters, service announcements relating to the website and to invite you to participate in surveys or contests. You may however at any times request that any RYR Network organization not send such messages to you by communicating with the Privacy Officer for your region or with that organization. RYR Network organizations may also use your personal information without your knowledge or consent where we are permitted or required to do so by law. 7. When do we Disclose Your Personal Information? The personal information you provide as a participant in the Program will never be sold or provided to any organization other than CAF, the Provincial Administrator and Call Centre for your province, and the Incentive Providers, Charities and the Recycler with which you have had direct contact as a Participant in the Program. In particular, in order to effectively administer the Program, your personal information will be shared between RYR Network organizations as and their employees as described below. This sharing of personal information is necessary in order to establish, maintain and manage the relationship of RYR Network organizations with you. The personal information you provide when you sign up as a Participant will be shared between CAF and the Provincial Administrator and Call Centre for your province, to allow CAF to administer the national program, the Provincial Administrator to manage the Program in your province and the Call Centre to coordinate the recycling of your vehicle and the provision of incentives. Certain personal information will be disclosed by CAF and/or the Provincial Administrator and the Call Centre for your Province to the Recycler assigned to you and which will retrieve and recycle your vehicle. The personal information which is collected by the Recycler will be disclosed to CAF to allow your incentive entitlement to be processed. Certain personal information will be disclosed by CAF and/or the Provincial Administrator and the Call Centre for your Province to the applicable Incentive Providers to allow the Incentive Provider to issue your incentive entitlement. Certain personal information will be disclosed by CAF and/or the Provincial Administrator and the Call Centre for your Province or by the Recycler assigned to you to the Charity which will provide your charitable receipt, if applicable. In addition, third party service providers may be engaged by these RYR Network organizations to perform a variety of functions, such as to mail our brochures, to process donations, to fulfill your incentive or reward entitlement or to provide technical services for our website. These third party suppliers have access to personal information only if needed to perform the functions for which they are retained. We always direct that such third party suppliers may only use any personal information provided to them for the purpose of performing their roles and may not retain it or use it for any other purpose. In these cases, where the information is transferred to a third party, RYR will demand reasonable assurance that the third parties will protect your information in conformity with our privacy practices. RYR will not otherwise disclose your personal information for purposes other than those for which it was collected, except as may be permitted or required by law, or with your consent. If you participate in the program by retiring your vehicle through the Program, certain RYR Network organizations may be required, by law, to maintain and/or transmit certain elements of your personal information for tax purposes. They may also use or transmit such information for auditing purposes or surveys . RYR Network organizations may also disclose your personal information without your knowledge or consent where we are permitted or required to do so by law. 8. Consent We only collect, use, or disclose your personal information when we have your consent to do so—this commitment is important to us. Depending on the sensitivity of the personal information, your consent may be deemed (using an opt-out mechanism) or express. Express consent may be obtained from you orally, electronically or in writing. Typically, we will seek your consent at the time that we collect the personal information. In certain circumstances, your consent may be obtained after collection but prior to its use or disclosure. If we plan to use or disclose your personal information for a purpose not previously identified, we will advise you of this purpose before such use or disclosure. If you have contacted any RYR Network organization prior to 1 January 2009, those organizations may, depending on the previous interaction, have your personal information in their databases. Unless you advise those specific RYR Network organizations to remove your personal information, the organizations will continue to use the personal information they have collected in the manner and for the purposes for which the information was originally collected. You may change or withdraw your consent to the use of your personal information at any time, subject to legal or contractual restrictions and reasonable notice, by contacting the Privacy Officer for your region at the address indicated in this Privacy Policy. However, in some circumstances, a change in, or withdrawal of consent may severely limit your ability to participate in the Program or our ability to provide incentives or rewards to you, or make your participation impossible. 9. Where is Your Personal Information Stored? How do You Access or Modify It? Your personal information will be stored on a proprietary computer database maintained by CAF (the “Program Database”) at address as listed on the RYR Network organization list. CAF, the Provincial Administrator and Call Centre for your Province, the Incentive Providers which provide your chosen incentives, the Charity which will process your charitable receipt, if applicable, and the Recycler which will retrieve and recycle your vehicle will access your personal information using the Program Database, and may also maintain copies of such information at their respective addresses as listed on the RYR Network organization list. Each RYR Network organization is solely responsible for the proper collection, maintenance, use and disclosure by it, in accordance with the Privacy Policy, of any and all Personal Information. Each RYR Network organization is committed to maintaining physical, electronic and procedural safeguards that are appropriate to the sensitivity of your personal information. These safeguards are designed to prevent your personal information from loss and unauthorized access, modification or disclosure. Modifying your Personal Information Since RYR Network organizations use your personal information to contact you, it is important that the personal information contained in your file is both accurate and current. If your personal information changes during the course of our business relationship, you are responsible for informing the Privacy Officer for your region of such changes. At any time, you may make a request to view the personal information that CAF or any other RYR Network organization hold regarding you. If you wish to review, verify, obtain a copy, update or correct your personal information, or if you wish to deposit a written comment in your file, we invite you to contact the office of our the Privacy Officer for your region at the address and telephone number indicated in this Policy. When you contact the Privacy Officer, the Privacy Officer will collect certain information from you to enable your personal information held by RYR Network organizations to be located and provided to you. You may consult and/or modify your personal information free of charge, but a reasonable fee will apply for photocopies and mailing of documents; you will be advised of the the approximate cost of any photocopies and mailing you request at the time you make the request. You may also, in certain circumstances, request that any or all RYR Network organizations delete part or all of your personal information, if such information is no longer needed for the purpose for which it was collected. Such a request will be responded to within 30 days. When you verify, correct or update your personal information, deposit a written comment in your file or request than certain information be deleted, the Privacy Officer for your region will advise the other RYR Network organizations which hold your personal information without delay, unless you request otherwise. 10. RYR Websites When you visit RYR’s website, registration is not a precondition to access. However, by visiting the site, you may be identified by your IP address and cookies, or small data files, will be sent to your computer through your browser. The only other personal information that we collect and store via the Web site is that information which you knowingly provide to us by corresponding with our employees via e-mail, or by making an on-line application. Non-personal information, such as the name of the domain from which you access the Internet, the dates and times you access our Web site and the Internet address of the Web site from which you may be linking directly to our Web site, is collected and used to determine the volume of traffic on our Web site. This information also enables us to identify ways in which our Web site can be improved to serve you better. The security of personal information is a high priority for the RYR program. The RYR Web sites and all associated data are maintained with technical, administrative and physical safeguards to protect against loss, unauthorized access, misuse, modification and improper disclosure. All underlying machines and firewalls at network access points have restricted access. While no computer system can ever be fully protected against every possible hazard, RYR Web sites have reasonable and appropriate security controls to protect the sites and their information. RYR Web sites may contain links to other Web sites that may be subject to less stringent privacy standards. RYR administrators and service providers cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these Web sites. You should review the privacy policies of these Web sites before providing them with personal information. By using any RYR Web site, you signify your consent to the portion of this Privacy Policy dealing with RYR’s Websites. 11. Inquiries, Concerns and Requests for Access If you have any questions about this Privacy Policy or wish to review, verify, obtain a copy, update or correct your personal information or if you wish to deposit a written comment in your file or a request to delete such information, please contact the office of the Privacy Officer for the region in which you live. Please note that all requests to access personal information must be in writing or by e-mail. For Provinces other than Quebec :Privacy Officer Clean Air Foundation1216 Yonge StreetSuite 201Toronto ONM4T 1W1Telephone at (877)773-1996email at privacy@retireyourride.ca For the Province of Quebec :Privacy OfficerAQLPA 489-A, rue Principale, C.P. 26Saint-Léon-de-Standon, QC G0R 4L0(418) 642-1322info@aqlpa.com If you find our efforts to satisfy your inquiry, concern or request unsatisfactory and you live in the Maritimes, Ontario, Manitoba, Saskatchewan, Northwest Territories, Yukon or Nunavut, the Privacy Commissioner of Canada can be reached at: 112 Kent StreetOttawa, Ontario K1A 1H3Tel: 1-800-282-1376Fax: (613) 947-6850 If you find our efforts to satisfy your inquiry, concern or request unsatisfactory and you live in Alberta, the Information and Privacy Commissioner of Alberta can be reached at: 410, 9925 – 109 StreetEdmonton, Alberta T5K 2J9Tel: 1-800-878-4044Fax: (780) 422-5682 If you find our efforts to satisfy your inquiry, concern or request unsatisfactory and you live in British Columbia, you may contact the Information and Privacy Commissioner of British Columbia at: 3d floor, 756 Fort Street,PO Box 9038, Stn. Prov Govt.Victoria, BC V8W 9A4Tel: (250)387-5629Fax (250) 387-1696 If you find our efforts to satisfy your inquiry, concern or request unsatisfactory and you live in Québec, you may contact the Commission d’accès à l’information du Québec:575, St. Amable, Suite 1-10Québec, Québec G1R 2G4Tel: 1-888-528-7741Fax: (418) 529-3102 12. Revisions to this Privacy Policy This Privacy Policy may be modified from time to time to reflect changes in the legal or regulatory obligations of RYR Network organisations, or enhancements to the manner in which the RYR Network organizations deal with your personal information. Any revised version of this Privacy Policy will be posted on the Program Web site, and you are encouraged to refer back to it on a regular basis. Any changes to this Privacy Policy will be effective from the time they are posted on the Program Web Site ; your specific consent regarding the personal information which you provided will however remain in effect, unless otherwise required by law or unless modified by you. This Privacy Policy was last updated on 19 February 2009.